What are my payment options?
We have two methods of payment for you to choose from:
- Payment by PayPal
- Payment by credit card
We use PayPal as our primary credit card processor. However, you can still order using your own credit card on the PayPal system.
What are the shipping carriers, time and cost?
Shipping within the U.S. and Canada
If you live in North America your package will be shipped with USPS or UPS.
Orders inside the U.S. take between 5 to 7 business days to arrive, after the order has processed. Delivery to Canada normally takes about 1-2 weeks to arrive, depending on the region the package is shipped to.
What is your refund or exchange policy?
All downloadable and CD sales are final, unless the product was damaged during shipping.
All Webinar sales are final. We are unable to discern whether you were able to view it or not, therefore the policy is firm. If you did not get instructions for a Webinar, check your spam folder. If you can’t find the instructions, please send us a note to firstname.lastname@example.org. We will resend it.
There are no refunds for private sessions with Linda because she blocks off her calendar for you. You may reschedule for a later date or give the session as a gift to someone else.